1. Introduction

Welcome to West Coast Clouds Vape Store ("we," "us," or "our"), located in Coombs, British Columbia, Canada. These Terms and Conditions ("Terms") govern your use of our website, www.westcoastclouds.ca (the "Site"), and any purchases or services accessed through it, as well as in-store purchases at our Coombs location. By accessing or using the Site or purchasing products from our store, you agree to be bound by these Terms and all applicable Canadian federal, provincial, and local laws, including the British Columbia Tobacco and Vapour Products Control Act and Regulation. If you do not agree with these Terms, you must discontinue use of the Site and refrain from making purchases.

 

2. Age Restriction

In accordance with British Columbia law, you must be at least 19 years of age to access the Site or purchase vaping products, including e-liquids, devices, and accessories. By using the Site or making a purchase, you represent that you are 19 or older and have the legal capacity to enter into a contract in British Columbia. We require valid government-issued photo identification (e.g., passport, driver’s license, or BC identification card) to verify your age before fulfilling any order or allowing entry to our age-restricted premises in Coombs. It is illegal to sell or provide vaping products to individuals under 19, and we reserve the right to refuse service to anyone unable to provide valid proof of age.

 

3. Use of the Site and Store

 You may use the Site to browse, purchase, or learn about our vaping products, including e-liquids, hardware, and accessories, and visit our Coombs store for in-person purchases. You agree not to: Use the Site or store for any illegal or unauthorized purpose. Attempt to gain unauthorized access to our systems or networks. Post or transmit any content that is unlawful, harmful, or violates the rights of others. Interfere with or disrupt the Site’s functionality or other customers’ experience. Provide vaping products to individuals under 19 years of age, in accordance with BC law.

 

3.1. Account Responsibility

If you create an account on the Site, you are responsible for maintaining the confidentiality of your account credentials. You agree to notify us immediately of any unauthorized use of your account.

 

3.2. Age-Restricted Premises

Our Coombs store is an age-restricted sales premise, meaning individuals under 19 are not permitted to enter. Customers must present valid government-issued photo ID upon entry or purchase to confirm they are 19 or older.

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4. Product Restrictions

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4.1. Vaping Product Regulations

In compliance with British Columbia’s Tobacco and Vapour Products Control Regulation:We only sell vaping products containing nicotine, nicotine salts, or cannabis. Nicotine-free vaping products that contain only flavours are prohibited and considered "black market."The maximum nicotine concentration for e-liquids is 20 mg/mL.In our Coombs age-restricted store, we may sell tobacco-flavoured and other flavoured restricted e-substances as permitted by law.Vaping products and their advertisements are not visible to individuals under 19, and external advertisements are restricted to ensure minors cannot see them.

 

4.2. Health and Safety

Vaping products sold by West Coast Clouds are intended for adult use only (19+) and contain nicotine, an addictive chemical. You are responsible for understanding the health risks associated with vaping. Consult a qualified medical professional for advice regarding product suitability. We are not liable for any health-related claims arising from product use.

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5. Privacy

Your use of the Site is subject to our Privacy Policy, available at www.westcoastclouds.com/privacy-policy. By using the Site or making a purchase, you consent to the collection and use of your information as described in the Privacy Policy.7. Limitation of LiabilityTo the fullest extent permitted by Canadian law, West Coast Clouds Vape Store, its affiliates, and employees shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Site, in-store services, or products, including but not limited to loss of profits or health-related claims. Our liability is limited to the amount paid for the product or service in question.

 

8. Indemnification

You agree to indemnify and hold harmless West Coast Clouds Vape Store and its affiliates from any claims, damages, or expenses arising from your misuse of the Site or store, violation of these Terms, or infringement of third-party rights.

 

9. Governing Law

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in British Columbia, Canada.

 

10. Changes to Terms

We reserve the right to update these Terms at any time without notice. Your continued use of the Site or store constitutes acceptance of the updated Terms. Check this page regularly for updates.